Privacy Policy

1. Introduction

DrillStrong ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the DrillStrong platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number at registration
• Payment information (processed securely through Stripe; we do not store card details)
• Session booking history and credit balance
• Home club preference and skill level
• Communications you send us

We also automatically collect certain usage data, including session logs, device type, and IP address, when you interact with the Service.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process payments and credit transactions
• Schedule and manage session bookings
• Send booking confirmations, reminders, and cancellation notices
• Communicate platform updates and promotional information (you may opt out)
• Improve the Service and analyze usage patterns
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Coaches and Facility Staff: Your name and booking information are shared with session coaches to facilitate training.
• Payment Processors: Stripe processes all payments. See Stripe's privacy policy at stripe.com/privacy.
• Service Providers: Third-party vendors who assist in operating the Service under confidentiality obligations.
• Legal Requirements: When required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

6. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at drillstrongpb@gmail.com. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
drillstrongpb@gmail.com